Troubleshooting

If you experience any technical difficulties placing an order, it may be related to your device or browser. Here are some troubleshooting tips: 

  • Clear your cache and cookies on your browser. After this, completely reboot the browser.
  • Try a different web browser, as well as incognito mode or private mode windows to rule out any browser issues. 
  • When using incognito, if you are still experiencing a display issue, confirm you have disabled browser extensions as these can change how the pages look.
  • Ensure the web browser is up to date on the latest version (we don't support every browser, but we do support these ones.)
  • Try another device, like another computer or mobile phone.
  • Try on the Shopify Mobile app; this is usually the best step to try as it also rules out device issues.
  • Try another internet connection (switching to a cellular network on a phone rather than wifi, for example)
  • Ensure you do not have any firewalls or pop up blockers enabled on the device as these can interfere.

If you still have any issues, you can order via the form on our Contact page. Please list the product with size, pickup or local delivery, and the date. Typically we are closed on Sundays and Mondays but feel free to contact us to see if we can accommodate special orders.